Packaging: Why is that package so big?
I recently purchased a DVI adapter for my computer. This item came in a 10 x 7 bubble of clear plastic with a paper insert in the center. The connector itself was two inches long. This meant the packaging consumed far more material than the actual item. Although, I understand the need to prevent theft, maybe we could print a picture of the product. Maybe the consumer can then look at the picture, say that this is what they need and then the person behind the counter could then retrieve the item from a small plastic bin. This would save floor space for the establishment and provide convenience to the consumer. All the while, keeping a tree from being cut down and oil being sucked from the ground to create packaging.
Customer Service: Why is my call so important?
I am now on the phone with my credit card company. I've been on hold for thirty minutes and I've heard “Muskrat Love” twice now. Oh no, not the Musaq version, the actual version from the Captain and Tennille. All the while the operator keeps interrupting every forty seconds (I know because I've timed it) to remind me that my call is important to them. We both know that this is a lie because otherwise I would not be listening to Muscrat Love for the third time if my call was truly so important to you. By the time a human voice appears on the other end of the line from Bombay, India, I am now so blinded by the Captain and Tennille “Muscrat Love” that everyone in the universe must die.

---